Patients

Bringing a doctor to you, when you simply need to talk to the doctor quickly.

Healthcare made easy and accessible with our telehealth platform.

Everyone deserves quality healthcare. Skip the wait- chat with a doctor anytime, anywhere, with DirectDoc’s telehealth care platform.

Quick, easy, and hassle -free, telehealth care when you need it.

DirectDoc Healthcare that moves with you. Direct access to general practitioner consultations, DirectDoc Telehealth service brings affordable and approachable expert healthcare directly to you. Accessible virtual doctor consultations, allowing you to connect with qualified doctors from anywhere in South Africa. Experience the ease to find doctors using our advanced trusted virtual GP platform. We are passionate about your health and your well-being.

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Prompt and professional consultations with or without a medical scheme

Get affordable, efficient and excellent medical care with your phone.

Smartphone with a heart and heartbeat line, symbolizing mobile health or telemedicine.

Healthcare suited to your lifestyle.
No unnecessary travelling expenses.
Your time, your location.
A secure and safe platform accessed anywhere.
No queues.
Get the telehealth care you need, when you need it- no travel, no waiting.
Your best doctor is just a click away. Quick, easy, and stress-free telehealth care.
Skip the waiting room. Get expert telehealth care, anytime you need it.
Recommended Doctors are here for you on DirectDoc.

Patients’ Consult Request Form

Cash Consultation Cost

R290 PER CONSULTATION

Please keep your Payfast Reference Number after payment, as it will be needed for the Patients’ Consult Request Form.

Consultation

Appointment with medical professional
- a prescription*
- a sick note*
- a referral letter*

*as required based on your consulation

Not included in your consultation:

Your medication costs – The doctor will give a prescription, and you will need to pay for your medication at the pharmacy.
If referred for an in-person consultation, we do not cover costs.

Payment Options

Medical Scheme
- We make use of medical scheme tariffs, and Debit or Credit Cards.

Debit or Credit
- Secure payments done by loading your Debit or Credit Card details, with secure payment gateways.

Instant EFT
- Secure, direct payment from your bank account via Payment Gateway.

Patients’ Direct Steps to Take

Complete a Patient Booking Form.

Hand tapping a smartphone with a dollar sign, representing mobile payments or financial transactions.

Choose a payment method.

Doctor on a call with a tablet and speech bubble, representing telehealth or virtual consultation.

Receive a call from our doctors.

Receive your sick notes, referral letters and prescriptions.